El Nove - Dress to the nines
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frequently asked questions

What areas does El Nove serve?

Currently, El Nove is for men who live in the United States and Canada. The fashion algorithm that we work with selects clothing based upon our customers' locations within these two nations, offering items that are ideal for the climates in which they live. For example, our algorithm will not suggest winter parkas for men who live in Southern California, nor will it suggest stylish shorts for those living in the cold of the Yukon.

How much does El Nove cost?

Our service is entirely free. El Nove connects you with clothing provided by our partners, and they set the prices for the clothing items that they offer. We connect you with clothing that matches your budget, and our algorithm is always on the lookout for the best prices, deals and sales.

How much does shipping cost? How do you handle returns and exchanges?

El Nove is a service that connects you with clothing provided by our partners. Therefore, all shipping costs are determined by our partners, and vary between them. In addition, our partners each have their own returns and exchanges policies. We encourage you to look into these policies before making a purchase, in the event you'll need to avail yourself of them.

Why do I have to answer so many questions to set up a profile?

In order for El Nove to function as your personal stylist, our algorithm needs to understand you personally. Answering all of these questions helps our algorithm to connect you with the ideal clothing choices. For example, knowing your date of birth will help our algorithm to choose clothing that's age appropriate.

How does El Nove's algorithm say current with all of the latest fashion trends and styles?

We work with a network of leading stylists around the world in order to refine and develop our algorithm. These stylists are constantly teaching it about the latest trends and styles, ensuring that they're reflected in the clothing choices we offer to you.

Does El Nove hire stylists?

Absolutely! If you'd like to share your knowledge of fashion and help men across the United States and Canada dress to the nines, then click here.

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