We ship worldwide — including the United States, United Kingdom, Canada, Australia, Europe, and many more destinations. All orders include free tracked shipping, no minimum purchase required.

All orders are processed within 1–3 business days. After dispatch, estimated delivery times are: United States 7–15 business days, United Kingdom 6–12 days, Australia 7–12 days, Canada 8–15 days, Europe 7–15 days, and rest of world 10–25 business days. You'll receive a tracking number by email once your order ships. If your order doesn't arrive within 30 days of dispatch, contact us for a full refund.

Once your order has been dispatched, you'll receive a confirmation email with a tracking link. You can also check your order status anytime by logging into your account on our website.

We offer a 30-day satisfaction guarantee from the date of delivery. If your item arrives damaged, defective, or incorrect, we'll issue a full refund or replacement — no need to return the item. For change-of-mind returns, items must be unworn and in original condition with tags attached. Return shipping is the customer's responsibility. Contact us within 30 days of delivery via our contact page. Refunds are processed within 3–5 business days once approved.

Of course — please contact us within 30 days of receiving your order via our contact page. We'll help you place a new order for the correct size or colour and arrange a refund for the original item. If you received the wrong size or colour due to our error, we'll send the correct item at no extra cost.

For damaged, defective, or incorrect items, you do not need to return the product at all — simply contact us with a photo and we'll arrange a refund or replacement immediately. For change-of-mind returns, the customer is responsible for return shipping costs. We recommend using a tracked service for your protection.

Our pieces are crafted from premium knit fabrics — each carefully selected for softness, durability, and drape. Materials vary by style and are listed on every product page so you know exactly what you're wearing.

Our knitwear is designed for a relaxed, comfortable fit. We recommend checking the size guide on each product page for detailed measurements. If you're between sizes, we suggest sizing down for a more fitted look or staying true to size for a relaxed drape.

We produce in limited runs to maintain exclusivity. Some popular styles may be restocked — sign up for our newsletter or check back on the product page for restock notifications.

We recommend hand washing in cool water with a gentle detergent, then reshaping and laying flat to dry. Avoid wringing or tumble drying, as this can damage the fibres and affect the shape of the garment.

Some pilling is natural with premium knits and often reduces after the first few wears. To minimise it, turn garments inside out before washing, use a gentle cycle or hand wash, and invest in a fabric shaver for easy maintenance.

You can reach us anytime through our contact page. We aim to respond to all enquiries within 24 hours.

Yes, we work with select retailers and stylists. Please get in touch via our contact page with details about your enquiry and we'll be happy to discuss options.